Diversity, Equity & Inclusion report 2022

Accessible Workplaces, Inclusive Technologies

DE&I, culture, and the workplace experience determine our ability to attract and retain the talented people who shape our business. In 2022 we co-created a new workplace strategy that centers on accessibility and inclusivity.

Physical and digital accessibility allow employees to be fully productive in the workplace and empower them to reach their full potential. That’s why we’ve taken concrete measures and invested resources to ensure that by 2025, 100% of our sites will provide accessibility, inclusive technologies, and ways of working that allow our people to be fully productive in the workplace.

In 2022 we partnered with a spatial experience design consultancy to help develop a global accessibility standard that takes account of: physical, health & safety, informational, sensorial, organization and operational accessibility. The standard, co-developed with employees who have visible and invisible disabilities,⁽⁴⁾ also measures disability inclusion and etiquette training for facilities management and security teams. We shared the standard with The Valuable 500 ⁽⁵⁾ so that anyone can understand our approach to accessibility in the design, construction, and renovation of our workspaces.

Equipped with this pioneering standard, we undertook a workplace accessibility audit of 100 of our sites in 59 countries (~31,200 occupants). Of these, 86% were ranked bronze, silver, or platinum level; we’ve prioritized improving accessibility for the remaining sites. With the support of a dedicated Global Accessibility Advisor (appointed in 2022), we’ll continue evaluating our Manufacturing and Supply (M&S) sites through 2023. And with our Global Head of M&S, Brendan O’Callaghan, as executive sponsor of our Ability+ ERG, we are confident that by December 2025, most of our sites will be best in class for both physical and digital accessibility.